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There's a fact that stops most people mid-sentence when I mention it at a dinner table: an elected representative in India can serve for...
The Black Hole of the Sales-to-Customer Success Handoff
Your sales team just closed a massive deal. The champagne is flowing, the CRM is updated to...
Why India's RBI regulations blocked a direct equivalent? What Bilt Rewards teaches us about copying ideas across borders — and what actually travels.
A post...
For thirty years, the shape of commerce online was basically fixed: a search bar, a list of results, a click, a cart, a checkout...
A field note for business owners tired of being told blockchain will fix everything
In 2018, Maersk and IBM announced TradeLens — a blockchain platform...
Bitcoin has fallen from $126,000 last October to around $63,000 today.Here's what makes this crash unusual: nothing broke.Every major Bitcoin collapse I can recall...
A friend who runs a foreign education advisory business asked me recently, "Everyone tells me I need a chatbot. Do I?"
My answer was the...
The AI Compass | Practical AI for Business Executives.
There is a narrative doing the rounds in boardrooms and business schools alike. It goes something...
There is no shortage of AI enthusiasm in boardrooms right now. Strategy decks reference it, budgets allocate for it, and almost every vendor pitch...
There's a reason the supply chain became the business buzzword of the last five years. Pandemic disruptions, shifting demand patterns, and rising logistics costs...
